Important Update:

Hurricane Helene’s Impact on Medical Supply Chains and wHydrate Services

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Hurricane Helene: Nationwide Medical Supply Disruptions

Hurricane Helene has had a significant impact on the medical supply industry, especially on saline bag production. One of the nation’s largest medical supply facilities, based in the North Carolina mountains, sustained substantial damage from the hurricane. This disruption has resulted in a nationwide shortage of IV supplies, affecting healthcare providers and clinics nationwide. Here at wHydrate, we are committed to maintaining the highest standards of care and doing our best to keep essential IV services available.

We want to assure our clients that while we face these shortages, we are implementing measures to ensure access to services. Some wHydrate clinics may have adjusted hours to manage supplies effectively, and we aim to maintain quality service to continue serving all our clients . Please check the hours and services at your local wHydrate clinic for specific details regarding any changes in operating hours or service availability.

Updated Protocols for NAD+ and HDIVC Services

As part of our response to the current supply challenges, we have updated the guidelines for NAD+ and High-Dose Vitamin C (HDIVC) therapies. Moving forward, all NAD+ protocols and HDIVC services must be completed at the location where they were initially purchased. This change helps ensure that we can allocate resources effectively and provide the best service to our clients without interruption. Please coordinate with your home clinic for these services, and our team will be happy to assist with scheduling and any questions about this update.

Glutathione Protocol Adjustments

Due to the unique properties of Glutathione we have adjusted our formulas to prevent the usage of an extra IV bag during this shortage. We recommend speaking with your wHydrate wellness consultant to understand how these adjustments may impact your specific treatment. Our specialists are here to help guide you through these temporary changes and to ensure that we tailor your wellness plan to meet your needs during this time.

Thank you for your patience and understanding as we adapt to these challenges together. We are committed to maintaining the high standards of service you expect and will keep you informed of any further developments. Please don’t hesitate to reach out to your local wHydrate clinic with any questions, and stay tuned for additional updates.

Operating Hours

Due to the ongoing national IV shortage, some of our local clinics may adjust their operating hours to better manage resources and continue providing exceptional care. We remain committed to supporting your health and wellness during this time. To ensure the most seamless experience, we kindly recommend giving your local wHydrate clinic a call before visiting. Thank you for your understanding and trust in us—we're here to help!

Your wHydrate Team